Shipping fees, delivery times, package capacity limits, and restricted delivery areas may vary by country or region. Please review the relevant country-specific shipping information below before placing your order.
📦 Orders that exceed the maximum package capacity must be placed separately. Multiple orders will be packed and shipped individually and will not be combined.
⏳ Preparation time is usually 4–7 business days.
✈️ Delivery times are estimates only and may be affected by customs clearance, local carriers, public holidays, weather, or other unexpected circumstances.
📍 Customers must provide a complete and accurate shipping address, postal code, and email address. A phone number may also be required for certain countries or regions to assist with local delivery or shipment issues.
💳 Shipping and tax arrangements vary by destination. In most cases, no additional payment is required after checkout. If any additional charge applies, we will contact you by email before shipment.
💌 If an order requires a remote-area surcharge, address correction fee, redelivery fee, or any other additional charge, we will contact the customer through the email address provided with the order and explain the situation and the amount due.
⚠️ Please check and respond to our emails promptly. Any delays, returns, or additional charges caused by an incorrect address, refused delivery, or incomplete recipient information will be the customer’s responsibility.
🌍 Certain countries, regions, or special products may have different shipping requirements. For country-specific shipping requirements, please refer to the “Supported Countries” section on our homepage.
